Privacy Policy – BulkSend SMS

Last updated: January 2026

BulkSend SMS (“the App”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our bulk messaging and customer-management services.

1. Information We Collect

1.1 Contact Information (With User Permission)

The App requests explicit permission to access your phone’s contacts. We do not upload or store your full contact list on our servers. Only the contacts you manually add to Groups within the App are stored on our servers so we can deliver messaging services for you.

1.2 Identity Information

To comply with applicable laws and support fraud prevention, we may collect:

• Your name
• Phone number
• Email address
• Business or entity information (if applicable)
• National ID or verification information (only if required)

1.3 Usage & Device Information

We may collect device information, IP address, app activity logs, delivery reports, and other analytics strictly to maintain service quality, troubleshoot issues, and prevent misuse.

2. How We Use Your Information

Your information is used to:

• Provide SMS messaging, group management, events, and fraud-warning features
• Deliver scheduled messages and notifications
• Verify your identity where required by law
• Prevent spam, fraud, and unauthorized use
• Improve app performance and customer support
• Comply with legal or regulatory requirements

We never sell your information.

3. How We Store and Protect Your Data

Only contacts you save to Groups are stored on our servers. All data is encrypted in transit, and access is restricted to authorized personnel only.

4. Sharing of Information

4.1 Service Providers

We may share necessary information with third-party SMS gateways or hosting providers solely to deliver messaging services.

4.2 Legal and Regulatory Compliance

We may disclose data if required by law, regulators, or court orders.

4.3 Fraud & Abuse Prevention

Information may be shared when needed to detect or prevent fraud or misuse.

We do not share your data with advertisers or for marketing by third parties.

5. Your Rights and Controls

You may have the right to:

• Request access to your data
• Request deletion of contacts or account data
• Withdraw app permissions (e.g., Contacts access)
• Correct or update your information

For requests, email: info@sawarisoftware.com

6. Contact Permissions Explained

The App will request permission to access your phone’s contacts. This is used only to allow you to:

• Select contacts to send messages to
• Add selected contacts to Groups for future messaging

No contact is uploaded unless you choose to add it to a Group.

7. Data Retention

Contacts saved in Groups remain stored until you delete them. Account information is retained while your account is active or as required by regulation.

8. Children's Privacy

The App is not intended for children under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the App with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Sawari Technologies Limited
Email: info@sawarisoftware.com
Phone: +233242805460